David Avrin to give keynote speech at FLAG’s annual meeting

Customer experience expert will deliver a presentation titled ‘Future-proofing your business by better responding to a new generation of wants, needs and expectations.’

David Avrin, a renowned customer experience expert, will give the keynote speech at the FLAG's annual meeting in June.

David Avrin, a renowned customer experience expert, will give the keynote speech at the FLAG's annual meeting in June.

Flexo Label Advantage Group (FLAG) has confirmed David Avrin, a renowned customer experience expert, as the keynote speaker for its upcoming annual meeting to be held in Buffalo, NY, in June.

In an era where the landscape of consumer behavior is constantly evolving, businesses are faced with the challenge of adapting to new trends. Avrin, a Certified Speaking Professional (CSP) and highly sought-after thought leader, will shed light on the dramatic changes in buying habits and customer expectations in recent years.

During his presentation, Avrin will explore the key factors that contribute to success in the modern business environment.

His talk promises to be a revealing, thought-provoking and entertaining exploration of the shift in customer expectations.

Avrin will highlight the importance of delivering results faster and being ridiculously easy to do business with as critical elements in winning today's competitive market.

Attendees will gain valuable insights into eliminating friction in the buying process, responding effectively to prospects and creating customer experiences that not only meet, but exceed expectations.

The FLAG annual meeting, scheduled for June 11-13, is a highly anticipated event for FLAG members and vendor partners.

Highlights of the meeting include peer groups and roundtable discussions, a tour of a member’s facility, this year Niagara Label, tabletops with FLAG vendor partners, and other industry speakers sharing valuable insight on mission-critical topics for the independent converter.

‘We are excited to have David Avrin as our keynote speaker for this year's annual meeting,’ said FLAG president JC McKay. ‘His expertise in customer experience will undoubtedly provide our members with value and actionable strategies to navigate the ever-changing landscape of consumer expectations. This promises to be a highlight of our event.’

Attendees can look forward to an engaging and interactive session with Avrin that will empower them to adapt and thrive in today's competitive business environment.