Domino opens new Print and Apply Knowledge Centre in Sweden

Domino Printing Sciences has opened its new Print and Apply Knowledge Centre in Sweden. The centre is designed to support the company's global customer base and ensure that it can develop products and support that are aligned with individual customer requirements.

Located in Malmö, Sweden, the facility will provide a designated space for print and apply product testing and demonstrations tailored to each customer. As the new hub for Domino’s print and apply activities, it will also be used for ongoing product development and to support regional distribution centers with the rollout of Domino’s latest-generation print and apply labelling machines, the Mx-Series.

The new facility has two modular and adjustable conveyor systems designed to emulate customer production lines for product and pallet labeling. It also houses Domino’s full range of products and pallet labellers and applicators.

For technical customer support, the center features a diverse range of analytical equipment for use alongside conveyor systems for remote troubleshooting and developing production line upgrades and improvements. The center was designed with the flexibility to offer both in-person and virtual visits through live streaming, to ensure accessibility for Domino customers regardless of where they are located.

As well as customer support and development, the Knowledge Centre will provide a space for hands-on training for Domino sales and support staff, ensuring staff are equipped to support the rollout of the latest products and services. This includes the development of offerings to support customers in their Industry 4.0 journey, encompassing Domino’s centralized label management and automated deployment software, Domino Automation, remote insight tool, Domino Cloud, and vision inspection, the R-Series.

Michael Tausch, sector manager for food and beverage at Domino Deutschland, commented: ‘This facility provides us with a great opportunity to showcase our various labeling capabilities to our OEM partners and share in-depth knowledge about different print and apply applications. We have already visited the Knowledge Centre with two of our major OEM partners in Germany, and it was highly appreciated and valuable both for our customers and for us.’

Jan Lindgren, customer operations and site director for Domino Sweden, added: ‘Our new Print and Apply Knowledge Centre will help us to roll out the latest, most modern developments in print and apply technology, and provide a space for virtual, and face to face, print and apply product testing, training, and education.

‘The global print and apply market is experiencing significant growth, which is expected to continue in the coming years, and we recognize that to meet the needs of our customers, we must show that we can be a sustainable and trustworthy long-term partner. The best way to do this is to deliver reliable products, alongside great service and support – our new Print and Apply Knowledge Centre will allow us to do all this and more.’

The new Knowledge Centre is an example of Domino’s universal approach to expertise and quality assurance in coding, marking, and digital printing. It will sit alongside Domino’s other sample testing facilities in Europe (the UK, Germany, and the Netherlands) and the US and China.

Tony McNulty, chief product officer at Domino Printing Sciences, commented: ‘Our new Print and Apply Knowledge Centre is the latest example of our ongoing commitment, and continued investment, in helping our customers achieve their goals. It will ensure that we can continue to develop our expertise and add additional value to our global customer base through solutions focused on customer outcomes.’