Grandma’s Jam House invests in Epson ColorWorks label printer

Grandma's Jam House, a family-owned producer of artisanal jams and jarred goods, has invested in Epson ColorWorks on-demand color printers to enhance its precision and customization in product labeling.

Printing hundreds of small-batch labels daily for its various jarred goods – jams, jellies, pickles, salsas, jars of honey and more – the company sought out Epson for a technology it could rely on to produce labels with vibrant colors and custom designs that reflect the heart of its brand.

‘Our previous label printer would have banding issues, and no maintenance, troubleshooting or customer support could fix it,’ said Tony Kanagy, manager at Grandma’s Jam House. ‘The labels would deteriorate and fade very quickly and have lines through them, diminishing the perceived quality and appearance of our time-honored products. After investing in thousands of dollars of equipment with no improvements, we needed a solution we could rely on that was going to make high-quality color labels without costing too much.’

The company approached Kenco Label & Tag for help, where it was referred to the ColorWorks CW-C6000A color label printer, which delivers up to 4in labels and print speeds of up to 5in per second to accommodate its short-run batches and versatile line of products.

With up to 1,200 DPI resolution, the CW-C6000A produces images comparable to pre-printed labels and features an auto-cutter for easy job separation.

‘We are very happy with our ColorWorks printers because they integrated easily, are easy to use and they consistently print high-quality color labels in a short amount of time,’ shared Kanagy. ‘We can hit “print” on a job of 1,200 labels, walk away and not have to worry and be pleased when the labels are done, knowing they are accurate and of great quality.

‘An added benefit is that we no longer take up space with piles of pre-printed labels that would ultimately go to waste due to fading or end up wasting labels due to required re-prints. In addition, the remote printer management function has allowed us to spend more time in other production areas rather than supervising the label printing process.’

The business's logistics department has also used the ColorWorks printers to create shipping and courier-specific labels to help ensure accurate and timely deliveries.

‘The ColorWorks printers are flexible powerhouses, each with added features and functionality tailored for a range of labeling applications,’ said Stevi Sterns, product manager at Epson America. ‘Efficiency, quality and customization are crucial in labeling operations, and we are thrilled to provide the technology to help Grandma’s Jam House confidently improve its product labeling while maintaining the high standards that its customers love.’